Call Center Supervisor

About the Role

DISPATCH SUPERVISOR

Canon USA's Dispatch Supervisors are responsible for day to day supervision of the dispatch department. Monitors all

telephone queues to ensure that the dispatchers are at their desks, logged on and ready to work during the hours

designated by the individual work schedules. Guides lead dispatchers to ensure that the customer pick up times and

technician pick up times are within targets. Responsible for guiding and controlling all incoming and outgoing calls

from BSM technicians and customers when necessary within the region, and to work along with service management to ensure

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.